Delivery, exchanges and contact
Delivery
- We deliver anywhere in Pakistan, usually in 3 to 5 working days.
- Free delivery all over Pakistan.
- Every order is cash on delivery. You pay the rider in cash when your bag arrives.
- We call you to confirm your order before it’s sent. If we can’t reach you, we’ll try again before cancelling.
- Once your order ships, you can follow it on the tracking page.
Exchanges and returns
- You can ask for an exchange or return within 7 days of delivery.
- The bag must be unused, with its charm, tags and packaging.
- Check your bag when it arrives. If it’s damaged or not what you ordered, tell us within 48 hours and we’ll replace it at no cost.
- For change-of-mind returns, the delivery fee isn’t refundable.
Contact
Have your order number ready if your question is about an order.
- Phone: 0341 2475786
- WhatsApp: Message us